Private Switch Automatic Location Identification is an E911Also known as “Enhanced 911” is a service that automatically displays the telephone number and physical location of the 911 caller on the emergency operator’s screen. E911 also involves Selective Routing, whereby the 911 call is routed to the appropriate PSAP based on the caller’s physical l... solution for Multi-Line Telephone Systems. Generally, when a 911Also known as “Basic 911” service is where a distressed caller has to tell the operator where he or she is calling from. call is made through a PBX, only the enterprise’s main address is sent to the PSAP. For organizations spread across a large building or campus environment, it can be very difficult for emergency responders to find the distressed caller based on the main address.

PS-ALIWindstream provides E911 service to all our customers who have a Voice product (i.e. when we supply the customer with Telephone Numbers), including Dynamic IP, POTS, Centrex, TDM-PRI, etc. Telephone numbers (TNs) are initially loaded into the 911 ALI Database with the service address for the locatio... is an add-on service to TDM Voice and Dynamic IP products which allows customers to include station level address detail with specific TNs or all TNs. PS-ALI enables customers to be in compliance with the RAY BAUM’S ActSigned into law in 2018, RAY BAUM’S Act emphasizes the importance of sharing precise location information when calling 911. Ray Baum served in a number of important public roles at the state and federal level in Oregon and in Washington D.C. In the role of Staff Director on the Energy and Commerce... requirement for Dispatchable Location information.

OfficeSuite has PS-ALI functionality built into the product at no additional charge.

UCaaS/CCaaS* long term will have PS-ALI functionality built into the product at no additional charge if the customer is also using Windstream’s Voice service, i.e. Dynamic IP.

• IT work is underway to make PS-ALI automatically included with UCaaS/CCaaS + DYIP quotes and orders. Until completed, Sales should manually add the PS-ALI service and zero out the charges.

While PS-ALI is an available service for both RVC (CLEC) and CAMS (ILEC) customers, customers, there are some major differences between the two which are explained in the following sub-sections.