Windstream provides E911Also known as “Enhanced 911” is a service that automatically displays the telephone number and physical location of the 911 caller on the emergency operator’s screen. E911 also involves Selective Routing, whereby the 911 call is routed to the appropriate PSAP based on the caller’s physical l... service to all our customers who have a Voice product (i.e. when we supply the customer with Telephone Numbers), including Dynamic IP, POTS, CentrexCentrex is a service provided by a central office that provides a virtual PBX to a set of extensions. It offers features such as transfer, conference, and forward within that set of extensions., TDM-PRI, etc. Telephone numbers (TNs) are initially loaded into the 911Also known as “Basic 911” service is where a distressed caller has to tell the operator where he or she is calling from. ALI Database with the service address for the location the TNs are associated with. The service address is the physical location where the services are deployed at time of installation.

PS-ALI is an add-on service to TDM Voice and Dynamic IP products which allows customers to include station level address detail with specific TNs or all TNs. PS-ALI enables customers to be in compliance with the RAY BAUM’S ActSigned into law in 2018, RAY BAUM’S Act emphasizes the importance of sharing precise location information when calling 911. Ray Baum served in a number of important public roles at the state and federal level in Oregon and in Washington D.C. In the role of Staff Director on the Energy and Commerce... requirement for Dispatchable Location information.

Windstream’s Dynamic IP product is set to automatically allow 911 to be dialed direct – no 9+ or 8+ required. However, the customer’s on-premises MLTS must be programmed accordingly. Windstream suggests customers contact their IT department or telephony vendor to confirm programming. If customers wish to have Windstream manage the emergency notification requirement, PS-ALI must be added to the account.