CDM Introduction (to be used by CDM only) Date: December 7, 2023 By: Windstream Categories: Email Templates Read More
CDM Support Model option A (to be used by anyone) – available in Outreach also Date: December 7, 2023 By: Windstream Categories: Email Templates Read More
CDM Support Model option B (to be used by anyone) – available in Outreach also Date: December 7, 2023 By: Windstream Categories: Email Templates Read More
CSM to CDM Transition (standard response) *customer with special handling will receive different message. Please engage assigned CDM and set up internal call to discuss transition. Date: December 7, 2023 By: Windstream Categories: Email Templates Read More
DECOM Extension Denial – to be adjusted before sending out (this was VP response to rep) Date: December 7, 2023 By: Windstream Categories: Email Templates Read More
Internal Expedite Request – DIR sends out to Rep prior to getting VP involved Date: December 7, 2023 By: Windstream Categories: Email Templates Read More
Rate Increase (part of Outreach sequence also as first email) Date: December 7, 2023 By: Windstream Categories: Email Templates Read More