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CDM Support Model option A (to be used by anyone) – available in Outreach also
UpdatedDecember 7, 2023
As you are a valued Windstream customer you have free access to an award-winning portal that is free and available for you to use that will allow you to fully manage your account and get the most out of your services. You have full access to your account in a single pane of glass! you can easily manage your account including:
- Billing Inquiries/Bill pay
- Submit a Repair ticket for service issues and escalations
- Check on a current order status
- Order Updates
- Name change
- Contact Updates
Here is a link to our WE Connect portal. Please let me know if you need help signing in.
You can still engage our customer care team at 1-800-600-5050
- Option 1: Repair/Trouble Reporting
- Option 2: Billing
- Option 3: Change Requests/General Questions.