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CDM Support Model option B (to be used by anyone) – available in Outreach also
UpdatedDecember 7, 2023
As we transition into the future, we are also changing the way we service your account as well. There is no longer a need to call into support or send an email and hope you get to the right place. We have an award-winning portal that is free and available for you to use that will allow you to fully manage your account and get the most out of your services. You have full access to your account in one view plus you can easily manage your account including:
- Billing Inquiries/Bill pay
- Submit a repair ticket for service issues and escalations
- Check on a current order status
- Engage our customer care team
- and much, much more…
Here is a link to our WE Connect portal. Please let me know if you need help signing in.
And don’t worry if you really need to speak to a live person, you still can by calling 800-600-5050.