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Demo / WE Connect
This blog contains the Meta cCFS demo account numbers: https://windstream.unily.com/sites/windstream-enterprise/we-w-sales-center/insight/314632/dyip-demo-account-and-video.
It also links to a YouTube video that you may want to watch before demoing DYIP to your prospect. If your prospect has specific questions, we can probably get you some help before getting on a call with them.
Steps to access:
- Log in to the WEC portal — use one of the Global IDs below
- While there are several Admins listed, it’s recommended that you impersonate meta@noemail.com for the best results.
- Once on the WE Connect dashboard, click the Services tab.
- Then select Products/VoIP/Manage Features.
- A pop-up screen will present the option to Manage Enterprise/Business Group or Individual Telephone Number. Select the Business Group and you’ll be routed to the native VoIP portal.
| Enterprise #1 | Global ID | Business Group | Department |
| DyIP – Customer provide access, 50 SIP, 1 block of TNs | 214237797 (use meta@noemail.com) | 214236878_ENT_DEMO | 214237797_6801_Morrison_Blvd_Charlotte |
| Remote VoIP Location, 1 block of TNs | 214237801 | 214237801_6601_Morrison_ | |
| Remote VoIP Location, 1 block of TNs | 214237806 | 214237806_6401_Morrison_ |
It’s recommended that Sales Engineers familiarize themselves with the VoIP portal before presenting to a DYIP prospect. You can even customize it to a small degree by changing some of the names to mimic what the customer might name their locations. We do ask that any changes you make to the information in the portal be cosmetic in nature, such as changing a Routing Policy name, so as not to be too disruptive to the experience for others.
Additionally, a new YouTube video was created that walks you through some of the more frequently used features of the Metaswitch cCFS VoIP Portal. Many thanks to @Renee Carroll, @Andrea Tatro, and @Sri Gomattam for bringing this video to life!
Lastly, as a reminder, we also have customer-facing user guides. Below are the internal links. Customers will be able to find the guides in WE Connect under Services/Products/VoIP/Resources.
- Dynamic IP VoIP Portal Administrator Guide
- Dynamic IP VoIP Portal User Guide (shows features that can be set by an Individual User or by their Admin)
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Demo Script Demo Checklist
I’m excited to follow up Jen’s initial communication with additional WE Connect details. The WE Connect demo accounts are ready! In the next few hours you will receive a welcome email (if you are currently a Pilot). The welcome email expires in 24 hours so take these steps TODAY.
Click the Register button, take note of your username, then click the button to generate a password. You’ll receive a follow up email to create your own password.
Once set, confirm you can log in. Bookmark the WE Connect site. Then start exploring the OfficeSuite features. If a PIN is needed to access the Voicemail widget and you were not prompted to create a PIN, the standard PIN is 8929.
Username format is firstname53.lastname. For example: tiffany53.douglass
There are several demo tenants and users to manage, so your username must remain in this format. (each tenant uses a different number)
The website is the same one Customers use: https://we.windstream.com/
In case you have any issues with your WE Connect demo account, optional Office Hours are available this Tuesday (2-3 ET) and Wednesday (3-4 ET). You will receive invites for these optional sessions.
As Jen mentioned, the video and script is available on your Takeoff page. You can also access the WE OfficeSuite Training Page for more information, including a printable checklist to help you prepare for your OfficeSuite Demo via WE Connect.
Note: During Ground School, we broke up the information into 2 parts: User and Admin. On this new WE OfficeSuite Training Page, available to all of Enterprise Sales, the script is 1 full document.