PS/ALI

Windstream provides E911 service to all our customers who have a Voice product (i.e. when we supply the customer with Telephone Numbers), including Dynamic IP, POTS, Centrex, TDM-PRI, etc. Telephone numbers (TNs) are initially loaded into the 911 ALI Database with the service address for the location the TNs are associated with. The service address is the physical location where the services are deployed at time of installation. NOTE: There are limited instances in some ILEC markets where the PSAP has the capability for only Basic 911.

Associated Documents

• PS ALI Template & Instructions
• Windstream – E911 and PSALI
• 3rd Party Vendor Certificate of Attestation

Process

1. Customer Inventory by Parent ID – Enter Billable Acct #
2. Go to service location – Tool – Installed telephone numbers – Export to excel
3. Company Apps – NEAT
4. Installed TN List – Billable