WIN Order Process Flow to Implementation

In terms of order fulfillment, here’s where we currently stand:

• • Sales Office Coordinator – reviews the orders, and will validate everything that was submitted with your main POC and then creates the corresponding orders.
  • Project Coordinator is assigned and will kick off the project. (from initial submission to PC assignment typically takes 2-3 weeks)
  • Project Coordinator will work with you to determine timeline and scheduling requests (after hours, etc.)

Once the Project Coordinator (PC) is assigned, here is what that process entails:

1. 1. The PC will schedule a project kickoff call
   2. Equipment will be shipped to site
   3. A Windstream technician will install the equipment
   4. A pre-test will be scheduled
   5. The cutover and activation of the new services