POTS Replacement

POTS Replacement a reliable, cost-effective alternative to legacy copper lines.

Reduce complexity by addressing all your POTS line replacement needs with one provider. We’ve got you covered from assessment to installation and support with our all-in-one solution. Get everything you need including hardware, software, remote device management and cloud telephony on a predictable, single monthly bill.

Support critical services
Leverage Cellular Failover to enhance “plain old telephone service” (POTS) lines used for critical services, such as fire alarms, security alarms, elevators, meters, sensors, and more.
Control your migration
Modernize your system and control costs by utilizing your existing analog phones and devices. Gain the new technology you need now, but make the move to IP devices whenever you choose.
Stay current
Keep up with the evolving demands of your business with robust VoIP features and functionality.
Leverage one provider
Eliminate the hassle of a multi-vendor environment by working with a single provider for all voice services across your locations, simplifying management and billing.

 

Keep existing safety devices running.


 

The POTS Replacement solution includes the following:

  • Primary Internet connection – this could be an existing connection and/or services provided by THOR Technologies.
  • 4G/5G Cellular Broadband as a redundant & diverse internet connection (AT&T, Verizon & T-Mobile)
  • Digital Voice Call Paths – one call path for each analog line required.
  • Analog Telephone Adapter (ATA) with enough ports to support the total number of analog lines at a particular location.
  • Battery Backup to maintain power for the equipment in the event of a power failure.

Frequently Asked Questions

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POTS Replacement

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Can you still get a POTS line?

It depends on where you live, but chances are good that you can still find telecom providers who offer you traditional landline phone service over copper POTS lines. But be prepared for the high costs for both installation and monthly service. Also keep in mind that the aging infrastructure of analog lines make them difficult to maintain, so service may become less reliable over time.

Alternative services provided by THOR Technologies may be a more cost-effective solution and offer more functions than you can get with a traditional landline phone service.

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What is a POTS line?

POTS lines are the old copper wire lines that have provided residential and business phone service since Alexander Graham Bell invented the telephone in 1876.

POTS (Plain Old Telephone Service) is an acronym used by telecommunication carriers to refer to these legacy analog lines. POTS lines are used for more than just regular voice calls. They also service analog devices such as security alarms, fire alarm panels, FAX lines, building and gate entry systems, public safety emergency phones on campuses, elevator phones, point-of-sale systems and more.

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When will POTS phone lines go away?

There is no magical date when all POTS lines will vanish and traditional landlines will become obsolete. In one case, AT&T announced a plan in December 2024 to shut down its POTS line service by 2029.

The bottom line is that POTS lines, which form the Public Switched Telephone Network (PSTN), are headed toward an inevitable sunset and becoming more expensive as carriers struggle to continue providing service to an ever-shrinking subscriber base. All of this is driving both residential and business customers to switch to alternative phone options.

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Why are POTS lines going away?

The short answer is that copper wire lines are becoming too expensive to maintain. Telecommunication carriers are migrating to newer technologies, like VoIP solutions and fiber-optic cables. The Federal Communications Commission (FCC) recognized this in an August 2019 FCC order that removed obligations for certain local telephone companies to offer legacy services at regulated rates. At this time, carriers are no longer required to inform the FCC of line decommissioning.

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